Q. What is on-site fleet service and how can it save me money?

Red Stick Fleet Services offers "on-site" service and maintenance. This means that we can perform almost all service and maintenance on your fleet vehicle while it is on the jobsite. Servicing the truck or completing the regular preventative maintenance right on the spot! So there is no need to bring the vehicle into the shop. No downtime! Your fleet vehicle stays on the road making your company money!

Q. How often should preventative maintenance be completed on my fleet vehicle?

While manufactures may vary, typically your truck should have a preventative maintenance service every 3 months or 6,000 miles which ever occurs first. Be sure to check your owner's manual for the manufacture's suggested schedule. You may also contact Red Stick with your make and model, we'll be happy to help you.

Q. Why should I have PM done on my fleet truck?

Preventative maintenace will keep your vehicle in great working condition, help to extend the work life of your truck and there are also DOT (FMCSA) regulations for fleet vehicles. For more information on federal regulations, go to https://www.fmcsa.dot.gov/regulations/title49/section/396.3

Q. How often should fleet trucks have an oil change?

Most fleet vehicles require an oil change every 6000 miles (along with your preventative maintenance services). Need an oil change real quick but don't have time to stop by our shop? No problem! We can complete your oil change right on the spot at your job site.

Q. How often do I have to have a FHWA DOT Inspection?

The Federal Motor Carrier Safety Administration requires all commercial motor vehicles with a GVW of 10,000 lbs or more to have an annual Safety Inspection every twelve months. For more information see FMSCA:396.17

Q. What does it mean if my “check engine” or “service engine soon” light comes on?

There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the “check engine” or "SES" light is illuminated. Although your vehicle may seem to run fine, it is important to have the issue addressed to prevent long-term problems. Red Stick can complete a diagnostics test to determine the cause of the service light. Contact us as soon as the light signals you.

Q. What should I do if my engine starts to overheat?

This is a very serious problem – if your engine overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! Do not attempt to check the fluid level in the radiator as it can burn you. The best thing to do is call Red Stick or have your vehicle towed to our repair shop.

Q. What is that milky brown engine oil?

Milky brown engine oil is an indication of coolant in the oil. (This can be caused by a blown head gasket, cracked cylinder head, a failed transmission cooler, failed oil cooler, or cracked casings. This condition is very serious and needs to be checked by our professional technicians quickly.

Q. How to make sure my car battery has a good electrical connection?

Battery cables and terminals should be cleaned and inspected to make sure they provide a good electrical connection.

Q. What do I do when my “ABS” light comes on?

When the “ABS” light comes on it means that the on-board ABS computer has detected a problem in the system. When the light is on the ABS system becomes inoperable and should be check by a qualified technician as soon as possible.

Q. When should I replace the fuel filter?

It is recommended to replace fuel filters when you have a preventative maintenance service done. Fuel filters should also be replaced prior to colder weather.

Q. When should I change my spark plugs?

For maximum fuel economy and peak engine performance, your spark plugs should be replaced every 30 months or 30,000 miles, unless your vehicle is equipped with 100,000-mile platinum tipped spark plugs.

Q. What should I do if I have a blown fuse?

Always replace burned-out fuses with ones of the same amperage. Usually the amperage is printed on the fuse. If the same fuse continues to “blow,” you should have the circuit checked professionally by one of our technicians for defects.